The Cost of Smooth: A Global Phenomenon
In a world where technology has become an integral part of daily life, the concept of "smooth" has taken on a new meaning. According to Curt Steinhorst, a speaker and advisor, the pursuit of frictionless interactions is having far-reaching consequences that extend beyond the digital realm.
Steinhorst's article, published in Forbes, highlights how the design principles of modern technology – speed, ease, and optimization – have become our mental models for everything else in real life. This has led to a culture where people are increasingly avoiding conflict, disagreement, and even human interaction.
"The cost of smooth is not just about efficiency; it's about the loss of nuance, depth, and meaning," Steinhorst said in an interview with this reporter. "We're trading our ability to navigate complexity for a false sense of simplicity."
This phenomenon is not unique to any one culture or region. A survey conducted by the Pew Research Center found that 62% of adults in the United States believe that technology has made it easier to avoid interacting with others, while 55% of Europeans agree.
In Japan, where the concept of "honne" and "tatemae" (public vs. private self) is deeply ingrained, experts say that the pursuit of smooth interactions can lead to a lack of authenticity in relationships.
"The Japanese culture values harmony above all else," said Dr. Yumi Nakamura, a sociologist at Tokyo University. "However, this emphasis on smooth interactions can sometimes lead to a suppression of individuality and creativity."
In India, where social hierarchy is deeply entrenched, the concept of "smooth" can be seen as a way to maintain social order.
"The pursuit of smooth interactions in Indian society often means avoiding conflict and maintaining social harmony," said Dr. Ravi Kumar, an anthropologist at Delhi University. "However, this can also lead to a lack of transparency and accountability."
As the world becomes increasingly interconnected, the cost of smooth is becoming a global concern. Steinhorst's article has sparked a debate about the consequences of our pursuit of frictionless interactions.
"The question is not whether we want to be smooth or not," Steinhorst said. "The question is what kind of society do we want to create – one that values efficiency above all else, or one that values complexity and nuance?"
As the world grapples with this question, it remains to be seen how the cost of smooth will shape our future.
Background:
Curt Steinhorst's article, "The Cost Of Smooth," was published in Forbes on September 18, 2025.
The Pew Research Center survey found that 62% of adults in the United States and 55% of Europeans believe that technology has made it easier to avoid interacting with others.
Additional Perspectives:
Dr. Yumi Nakamura, sociologist at Tokyo University
Dr. Ravi Kumar, anthropologist at Delhi University
Current Status:
The debate about the cost of smooth is ongoing, with experts and policymakers around the world weighing in on its implications.
Next Developments:
As the world continues to grapple with the consequences of our pursuit of frictionless interactions, Steinhorst's article has sparked a global conversation about the importance of nuance, complexity, and individuality.
*Reporting by Forbes.*
