Flight Disruptions Soar: Know Your Rights Amid Rising Air Travel Chaos

Passengers' Rights Protected as Airlines Step Up Support Amid Flight Disruptions In the wake of a recent cyber-attack on Heathrow Airport's electronic check-in and baggage system, passengers have been left wondering about their rights if flights are cancelled or delayed. According to industry experts, airlines have a duty to care for affected travelers, providing meals, accommodation, and alternative flights at no extra cost. The UK Civil Aviation Authority (CAA) emphasizes that airlines must adhere to EU regulations, ensuring passengers receive compensation for flight disruptions. "If your flight is covered by UK law, you are entitled to assistance from the airline," said a CAA spokesperson. "This includes food, accommodation, and transportation to your destination." Airlines have been working to minimize the impact of the technical issue, which affected several European airports on Saturday. British Airways, one of the airlines impacted, has pledged to provide support to affected passengers. "We apologize for any inconvenience caused and are doing everything we can to get our customers back on their way," said a spokesperson. The cyber-attack highlights the vulnerability of airport systems to technological disruptions. Experts warn that such incidents could become more frequent as reliance on digital infrastructure grows. "Airports must invest in robust cybersecurity measures to prevent similar attacks in the future," noted Dr. Emma Taylor, a leading expert in aviation technology. Passengers who have been affected by flight cancellations or delays may be eligible for compensation under EU regulations. However, the process can be complex, and passengers are advised to seek assistance from their airline or travel insurance provider. As the situation unfolds, airlines continue to work with airport authorities to resolve the technical issue. Passengers are urged to check with their airline for updates on flight schedules and any available support. Background: The recent cyber-attack on Heathrow Airport's electronic check-in and baggage system has left thousands of passengers stranded. The incident highlights the importance of robust cybersecurity measures in preventing technological disruptions. Additional Perspectives: Travel insurance provider, AXA, advises passengers to review their policy terms before making a claim. "Not all policies cover travel disruption as standard," said an AXA spokesperson. "Passengers should check their policy documents carefully to understand what is covered." The UK's aviation regulator, the CAA, has issued guidance for airlines on handling flight disruptions. The agency emphasizes that airlines must provide assistance to affected passengers and ensure they receive compensation under EU regulations. Current Status: As the situation continues to unfold, airlines are working to minimize the impact of the technical issue. Passengers are advised to check with their airline for updates on flight schedules and any available support. The CAA has issued guidance for airlines on handling flight disruptions, emphasizing the importance of providing assistance to affected passengers. Next Developments: As the industry continues to adapt to technological advancements, experts warn that cybersecurity threats will become increasingly common. Airlines must invest in robust measures to prevent similar attacks in the future. Passengers are advised to stay informed and seek assistance from their airline or travel insurance provider if they have been affected by flight cancellations or delays. *Reporting by Bbc.*