Optus Outage Exposes Critical Failure: 7 More Unable to Call Triple Zero Amid AI-Powered Safety Measures

Breaking News: Optus Identifies Seven More People Unable to Call Triple Zero; Meta to Use AI to Detect Under-18s In a disturbing revelation, Optus has identified seven more people who were unable to contact emergency services through triple zero on Thursday during the outage. According to an update from Optus CEO Stephen Rue, these individuals were affected by a period of disruption between 12:17am and 12:30am. Timeline of Events 12:17am-12:30am: Disruption in ability to contact emergency services through triple zero 12:30am onwards: Optus completes welfare checks on affected customers Immediate Impact and Response Optus has completed welfare checks on the seven additional households, confirming that three require no further assistance. Two customers have been referred to SA Police and two to WA Police due to inability to make contact. Background Context The outage occurred during a scheduled upgrade of Optus's network infrastructure. The incident highlights the importance of robust emergency services systems and the need for telecommunications companies to prioritize customer safety. What Happens Next As investigations continue, Optus will work closely with authorities to ensure that affected customers receive necessary support. Meta's announcement to use AI to detect under-18s on its platforms comes as a separate development, aiming to improve online safety and security. In related news, Meta has announced plans to utilize artificial intelligence (AI) to detect users under the age of 18 on its platforms. This move aims to enhance online safety and security by preventing minors from accessing mature content or engaging in potentially hazardous activities. Understanding AI Concepts Artificial intelligence refers to computer systems that can perform tasks typically requiring human intelligence, such as learning, problem-solving, and decision-making. In this context, Meta's use of AI will involve machine learning algorithms designed to identify users' ages based on their online behavior and interactions. Implications for Society The increasing reliance on AI in various industries raises important questions about accountability, transparency, and the potential consequences of relying on automated systems. As technology continues to evolve, it is essential that we prioritize responsible innovation and ensure that these advancements align with societal values and needs. This breaking news story will be updated as more information becomes available. *This story is developing. Information compiled from Theguardian reporting.*