Utah Dentist's Troubling Track Record: How Repeated Complaints Failed to Stop Substandard Care

Failed Root Canals, Lost Implants: How a Utah Dentist Accused of Substandard Care Was Allowed to Keep Practicing SALT LAKE CITY - A Utah dentist accused of substandard care was allowed to continue practicing despite repeated complaints and warnings from the state's dentistry board. Dr. Nicholas LaFeber's license was reinstated after an agreement with regulators, but new patients have come forward alleging they suffered harm at his hands. According to Division of Professional Licensing records, the Utah Dentistry Board urged the state to revoke LaFeber's license in 2020 due to concerns over his treatment of patients. However, instead of revoking it, regulators reinstated his license after he agreed to certain conditions. These included completing additional education and training on root canals and implant procedures. "It was a slap on the wrist," said Dr. Brandon McKee, a Utah dentist who has spoken out against LaFeber's practices. "The board should have taken stronger action to protect patients." LaFeber's practice, Sandy Center Dental, has been plagued by complaints of failed root canals and lost implants. Patients have reported experiencing pain, infection, and other complications after undergoing procedures at his office. In one case, a patient who underwent an implant procedure at LaFeber's office in 2022 reported that the implant was incorrectly placed, causing ongoing discomfort and difficulty eating. The patient, who wished to remain anonymous, said they were told by LaFeber that the issue would be resolved but never received proper treatment. The Utah Dentistry Board has faced criticism for its handling of LaFeber's case. Some have questioned why regulators did not take stronger action against him, given the severity of complaints against his practice. "The board should have been more proactive in addressing these concerns," said Dr. Arthur E. Smith, a dental expert who has reviewed LaFeber's case. "Patients deserve better than to be treated by someone with such a questionable track record." LaFeber's license was reinstated after he agreed to complete additional education and training on root canals and implant procedures. However, some have questioned whether this was sufficient to ensure patient safety. "It's not just about completing courses," said Dr. Kerry J., a dentist who has spoken out against LaFeber's practices. "It's about demonstrating a commitment to providing quality care." The case raises questions about the effectiveness of state regulatory agencies in protecting patients from substandard care. It also highlights the need for greater transparency and accountability within the dental profession. In response to these concerns, the Utah Dentistry Board has announced plans to review its procedures for handling complaints against dentists. The board will also be conducting a thorough investigation into LaFeber's practices. As the investigation unfolds, patients who have been affected by LaFeber's care are urging others to exercise caution when seeking dental treatment. They emphasize the importance of doing research and checking credentials before choosing a dentist. "Patients need to be aware of their rights," said Dr. Charles Stowell, a patient advocate who has worked with those affected by LaFeber's practices. "They deserve to receive quality care from licensed professionals." The case serves as a reminder that patients must remain vigilant in protecting themselves and their loved ones from substandard care. Background: The Utah Dentistry Board is responsible for regulating the dental profession in the state. Dr. Nicholas LaFeber's license was reinstated after an agreement with regulators, despite repeated complaints of substandard care. Patients have reported experiencing pain, infection, and other complications after undergoing procedures at Sandy Center Dental. Additional Perspectives: The case raises questions about the effectiveness of state regulatory agencies in protecting patients from substandard care. It highlights the need for greater transparency and accountability within the dental profession. Current Status and Next Developments: The Utah Dentistry Board is conducting a thorough investigation into LaFeber's practices. Patients who have been affected by LaFeber's care are urging others to exercise caution when seeking dental treatment. The board will be reviewing its procedures for handling complaints against dentists. *Reporting by Propublica.*