Amazon Unveils Quick Suite: AI 'Teammate' to Boost Workplace Productivity

Amazon Takes Shots at ChatGPT with Quick Suite: A New AI 'Teammate' for the Workplace At the AWS Summit 2025 in New York City's Javits Center, Amazon unveiled its latest innovation: Quick Suite, an agentic AI experience designed to revolutionize the way knowledge workers get their jobs done. The new product aims to be "everything you want to do with ChatGPT at work, but can't," according to Jose Kunnackal John, the director of Quick Suite. Quick Suite uses conversational language to find what users need and can even perform tasks on their behalf using natural language prompts. This AI agent-based solution is designed to help workers navigate the complexities of multiple applications, from email inboxes to company databases, by providing a single interface for accessing critical data. "We're reimagining the way people get work done," John said in an announcement. "Quick Suite is not just another tool; it's a new way of working with AI as your teammate." The development of Quick Suite comes at a time when businesses are increasingly turning to artificial intelligence to streamline their operations and improve productivity. According to Deloitte, 86% of companies use AI for tasks such as data analysis and customer service. Background on the development of Quick Suite reveals that Amazon's researchers have been working on creating an agentic AI experience that can understand and respond to natural language prompts in a way that is both intuitive and powerful. The result is a product that can learn from user interactions and adapt to their needs over time. While some experts see Quick Suite as a potential game-changer for the workplace, others are more cautious in their assessment. "The idea of an AI 'teammate' sounds exciting, but we need to be careful not to oversell its capabilities," said Dr. Rachel Kim, a leading expert on AI and human collaboration. As for Amazon's plans for Quick Suite, John hinted at future developments that will enable the product to integrate with other AWS services and expand its capabilities beyond task automation. For now, Quick Suite is available as a beta release, and users can sign up for early access through the AWS website. As the product continues to evolve, one thing is clear: Amazon's latest innovation has set a new standard for AI-powered productivity in the workplace. Key Takeaways Quick Suite is an agentic AI experience designed to help knowledge workers navigate complex applications and tasks. The product uses conversational language to find what users need and can perform tasks on their behalf using natural language prompts. Amazon's researchers have been working on creating an agentic AI experience that can understand and respond to natural language prompts in a way that is both intuitive and powerful. About the Author Sabrina Ortiz is a Senior Editor at ZDNET, covering the latest developments in artificial intelligence, innovation, and technology. *Reporting by Zdnet.*