Vodafone Resolves Outage Affecting Thousands of Customers
A widespread outage affecting thousands of Vodafone customers has been resolved, according to the telecommunications company.
The issue, which began on Tuesday morning, caused disruptions to mobile services for an estimated 20,000 users across the country. Vodafone's technical teams worked through the night to identify and fix the problem, which was attributed to a software glitch in its core network infrastructure.
"We apologize for the inconvenience this has caused our customers," said Liv McMahon, a spokesperson for Vodafone. "Our teams have worked tirelessly to resolve the issue as quickly as possible, and we are pleased that services are now back online."
The outage highlighted the importance of robust telecommunications networks in modern life, particularly during times of crisis or emergency.
"Outages like this can have significant consequences for individuals and businesses," said Dr. Emma Taylor, a telecommunications expert at the University of Auckland. "However, it's also an opportunity to learn from these events and improve our systems to prevent similar disruptions in the future."
Vodafone has committed to conducting a thorough investigation into the cause of the outage and implementing measures to prevent such incidents.
The company will provide updates on its website and social media channels as more information becomes available. In the meantime, customers are advised to check their accounts for any impact on their services.
Background: Vodafone is one of New Zealand's largest telecommunications providers, serving over 2 million customers nationwide. The company has invested heavily in modernizing its network infrastructure in recent years.
The outage was resolved at approximately 3 am on Wednesday morning, with services returning to normal shortly after.
*Reporting by Bbc.*
