AIChief AI Officer (CAIO)Agentic AI is the technologys new frontier, and CAIOs are toiling to get agents implemented correctlyBy Sage LazzaroBy Sage LazzaroContributing writerSage LazzaroContributing writerSage Lazzaro is a technology writer and editor focused on artificial intelligence, data, cloud, digital culture, and technologys impact on our society and culture.SEE FULL BIO Illustration by Studio MutiAgentic AI has taken center stage in the worlds of AI, tech, and business, dominating the discourse and furthering the pressure for companies to swiftly integrate the tech or fall behind their competitors. More than anyone, its chief AI officers (CAIOs) who are charged with untangling the promises and realities of AIs latest buzzword.
As they oversee experimentation with and rollouts of AI agents and guide other leaders on the journey, CAIOs are also navigating through the hype, concerns around security and trust, and interconnectedness (or lack thereof) of these systems. Not to mention having to grapple with the question: What even is an AI agent? Hype-chasing causes companies to lose focus No one can seem to agree on what, exactly, the term AI agent really means, as Fortune and others have reported.
Companies are defining the term differently and often using it to describe varied features and capabilities, including many that were previously described with other terms such as AI assistants. For Accenture chief AI officer Lan Guan, who led the build of an AI agent solution called Refinery AI for clients and also works directly with them on their own AI and AI agent deployments, this has caused her to devote a great deal of time to just helping clients sort through the contradictions.
A year ago, everyone was saying, I need to do gen AI. Now everyone is saying, I need to do agentic AI or AI agents.
*Reporting by Fortune.*
Agentic AI is the technology's new frontier, and CAIOs are toiling to get agents implemented correctly
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