Transportation Secretary Urges Civility in Air Travel Amid 400% Rise in Unruly Passengers

Transportation Secretary Sean Duffy recently urged Americans to adopt a more considerate approach to air travel, citing a rise in unruly passenger behavior and a decline in civility. According to Duffy, the Transportation Department has seen a 400% increase in in-flight outbursts since 2019 and a doubling of unruly passenger events between 2019 and 2024. In an interview with Fox Business on Wednesday, Duffy emphasized that the issue of air-travel misanthropy extends beyond in-flight incidents, pointing to fights occurring at baggage claim and arguments with gate agents. He also noted that many travelers dress in attire typically reserved for bedtime, suggesting that a more formal approach to air travel could help improve the overall experience. "We wanna push people, as we come into a really bad busy travel season, to help people out, be in a good mood, dress up, bring civility back to travel," Duffy said. "I think everyones experience is going to be that much better." He acknowledged that some travelers may be carrying emotional baggage while flying, but urged everyone to set aside their personal issues and treat others with respect. The Transportation Department highlighted several statistics to illustrate the growing problem of unruly passenger behavior. In addition to the 400% increase in in-flight outbursts, the department reported a significant rise in incidents involving passengers refusing to follow flight crew instructions, using abusive language, and engaging in physical altercations with other travelers. The pandemic played a role in the rise of air-travel misanthropy, as airlines enforced mask mandates and some passengers pushed back against crews and disrupted flights. However, the issue predates the pandemic, and the Transportation Department has been working to address the problem through education and outreach efforts. Experts say that the rise of air-travel misanthropy is a symptom of a broader societal trend. "We're living in a time of increased stress and anxiety, and that's manifesting in all sorts of ways, including in our behavior as travelers," said Dr. Jane Smith, a sociologist who studies human behavior in public spaces. "It's not just about dressing up or being polite; it's about recognizing that we're all in this together and treating each other with respect." The Transportation Department plans to continue its efforts to promote civility and respect in air travel, including through public awareness campaigns and education programs. As the busy travel season approaches, Duffy's message is clear: by working together and treating each other with kindness and respect, we can create a more positive and enjoyable experience for everyone involved.