Evri Couriers Caught Cutting Corners: Parcels Thrown at Doors

Evri couriers have been accused of cutting corners to earn a better wage, with some customers reporting parcels being thrown at their doors or photographed in cars rather than being delivered to their actual locations. The delivery firm, which handles millions of parcels each year, has been the subject of an investigation by BBC Panorama. According to the investigation, Evri couriers were caught on camera telling colleagues to "get all your parcels out" in order to earn a higher wage. The undercover footage showed couriers throwing parcels at doors and taking photos of them in cars, even when they were not actually delivered to the correct location. One customer, Becky, reported receiving a notification from Evri that her parcel had been delivered, but when she looked outside, it was nowhere to be seen. A photo of the parcel's supposed location was sent to her, but it was not one she recognized. "I feel like I'm playing Russian roulette as to whether the parcel is going to arrive," Becky said in an interview with BBC Panorama. Her neighbor, Jonathan, also reported a similar incident, where he received a notification that a parcel of tools had been delivered, but when he looked outside, it was not there. "They don't respond - it's very frustrating," Jonathan said of Evri's customer service. The practice of cutting corners to earn a higher wage is not unique to Evri, but it is a widespread problem in the delivery industry. With the rise of online shopping, delivery companies are under pressure to meet tight deadlines and deliver parcels quickly and efficiently. However, this pressure can lead to shortcuts being taken, such as throwing parcels at doors or photographing them in cars. Industry experts say that the problem is not just limited to Evri, but is a symptom of a larger issue in the delivery industry. "The pressure to meet deadlines and deliver parcels quickly is leading to a culture of shortcuts and corner-cutting," said one expert. "This is not just a problem for customers, but also for the reputation of the delivery industry as a whole." The investigation by BBC Panorama has sparked concerns about the safety and security of parcels being delivered. With the holiday season approaching, millions of people are relying on delivery companies to send their gifts and packages. The incident has raised questions about the accountability of delivery companies and their commitment to providing a reliable and trustworthy service. Evri has not commented on the allegations, but the company has stated that it takes customer complaints seriously and is committed to providing a high-quality service. The company has also said that it is taking steps to address the issues raised by the investigation and to improve its customer service. As the holiday season approaches, customers are advised to be vigilant and to check their parcels carefully before accepting them. With the rise of online shopping, it is more important than ever to ensure that parcels are delivered safely and securely.