Y Combinator-Backed Rulebase Aims to Revolutionize Fintech with AI Coworker
Rulebase, a Y Combinator-backed startup founded by Nigerian engineers Gideon Ebose and Chidi Williams, has secured a 2.1 million pre-seed round led by Bowery Capital, with participation from Y Combinator, Commerce Ventures, Transpose Platform VC, and several angels. The funding will enable the year-old startup to further develop its AI-powered software aimed at automating back-office tasks in financial services.
The company's flagship product, dubbed "Coworker," is designed to replace manual grunt work in tasks such as support ticket resolution, dispute management, quality assurance, and regulatory compliance. According to CTO Williams, Coworker integrates across platforms, collaborating with human agents and back-office teams to manage the dispute lifecycle while saving time, reducing errors, and maintaining compliance.
"Coworker is an agent coworker that evaluates customer interactions, flags regulatory risks, and triggers follow-ups across tools like Zendesk, Jira, and Slack," Williams explained. "It's not about flashy AI interfaces; it's about making back-office tasks more efficient."
Rulebase's solution addresses a significant pain point in the financial services industry, where firms spend enormous amounts of effort on manual tasks that can be time-consuming and prone to errors. By automating these processes, Rulebase aims to help financial institutions reduce costs, improve customer satisfaction, and enhance regulatory compliance.
The startup's founders met while studying engineering in London and drew inspiration from their own experiences working in the fintech industry. "We saw an opportunity to apply AI to automate back-office tasks that are often tedious and prone to errors," Ebose said. "Our goal is to make financial services more efficient, cost-effective, and compliant."
Rulebase joins a growing list of startups tackling automation challenges in the financial sector. With its pre-seed funding, the company will continue to develop its AI-powered software, with plans to expand its product offerings and customer base.
As the fintech industry continues to evolve, Rulebase's innovative approach to back-office automation is poised to make a significant impact. By leveraging AI to streamline manual tasks, financial institutions can focus on higher-value activities, driving growth and innovation in the sector.
*Reporting by Techcrunch.*