Chief Information Officers (CIOs) must actively engage in AI experimentation rather than simply overseeing its governance to unlock the technology's full potential, according to Rani Johnson, a technology leader at Workday. In a statement released December 27, 2025, Johnson argued that a hands-on approach is crucial for navigating the rapid advancements and inherent uncertainties surrounding artificial intelligence.

Johnson emphasized that waiting for a "perfect AI strategy" carries the greatest risk, potentially leaving organizations behind as the technology evolves. She believes that real impact stems from providing access, fostering trust, and committing to practical learning experiences with AI.

Drawing from her own experiences, including early experiments with expert systems and a venture aimed at online clothing selection, Johnson highlighted the common initial resistance to new technologies. "New technologies are often met with resistance which, in hindsight, is usually shortsighted," Johnson stated, recalling investors' skepticism about online clothing purchases.

The core of Johnson's argument rests on the idea that CIOs need to understand AI beyond a theoretical level. This understanding involves actively participating in AI projects, exploring different applications, and learning from both successes and failures. By doing so, CIOs can better assess the technology's potential, identify relevant use cases, and guide their organizations toward effective AI adoption.

This call to action comes at a time when AI is rapidly transforming various industries. From automating routine tasks to generating creative content, AI's capabilities are expanding, presenting both opportunities and challenges for businesses. The implications for society are significant, raising questions about workforce displacement, ethical considerations, and the need for responsible AI development.

Recent developments in AI include advancements in generative AI models, which can create realistic images, text, and code. These models are being used in a wide range of applications, from marketing and advertising to scientific research and drug discovery. However, concerns remain about the potential for misuse, such as creating deepfakes or generating biased content.

As AI continues to evolve, CIOs play a critical role in shaping its adoption and ensuring its responsible use. By embracing experimentation and fostering a culture of learning, they can help their organizations harness the power of AI while mitigating its risks.