Support

Find answers or get in touch. We respond within 24 hours.

Contact

Email us at support@crene.com for any questions, bug reports, or account issues. Business hours are Monday–Friday, 9am–6pm PST. Emergency support is available 24/7.

Frequently Asked Questions

How do I get started with Crene?

Create a free account and start exploring forecasts, credibility scores, and AI-generated signals. For advanced features and API access, upgrade to Crene Pro.

How do I manage my account?

Visit your profile page to update personal information, manage your subscription, and configure notification preferences.

What's included in Crene Pro?

Pro includes full API access, advanced AI analysis, priority support, real-time divergence alerts, and bulk data exports.

How does the credibility scoring work?

Four AI models independently verify claims made by public figures against real-world outcomes. Each source receives a composite credibility rating (CCR) based on accuracy, consistency, and claim volume.

How do I access the API?

API documentation is available at crene.com/en/developers. Generate your API key from your account settings. Free tier includes 100 requests/day; Pro includes 5,000 requests/day.

How do I report inappropriate content?

Use the report button on any content, or email support@crene.com with details. Our team reviews all reports within 24 hours.

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Support — Crene