The disappearance of the familiar red mailboxes, a once common sight, had already signaled the change to many Danes. "The disappearance of the mailboxes is what actually made people emotional," said Julia Lahme, a trend researcher and the director of Lahme, a Danish communications agency, "even though most of them hadn’t sent a letter in 18 months."

Denmark has maintained a postal service for over 400 years. However, the rise of digital communication has dramatically altered how people correspond. Andreas Birch, 31, recalled his childhood job of affixing stamps to envelopes for his father, a veterinarian. "I honestly couldn’t remember the last time I sent a letter," he said. The post office where his father once dropped off bags of letters is now a kindergarten.

The decline in traditional mail reflects a broader societal shift toward digital communication platforms, including email, messaging apps, and social media. This transition raises questions about the future of traditional postal services and their role in an increasingly digital world. While the end of letter delivery marks a historical turning point, PostNord will likely adapt its services to meet the evolving communication needs of the Danish population, potentially focusing on package delivery and other logistical services.