KPMG firms are increasingly leveraging SAP's conversational AI solution, Joule for Consultants, to redefine their SAP consulting practices on a global scale. The move aims to address the complexities of modern cloud ERP programs, which demand faster design cycles, continuous enhancements, and real-time decision-making, according to SAP.
Thousands of KPMG consultants across 29 member firms worldwide are now utilizing Joule for Consultants, designed to assist consultants in daily tasks, from reconciling best practices to navigating SAP's AI, data, and application landscape. SAP reports that the AI tool is intended to improve consultant productivity, deliver superior results, and accelerate high-quality SAP cloud transformations.
SAP consulting projects have become increasingly complex, involving extensive documentation, numerous stakeholders, and compressed timelines. This often requires consultants to manually retrieve information from online SAP documentation. Joule for Consultants was developed to streamline this process and support consultants throughout the project lifecycle.
KPMG firms were early adopters of Joule, participating in the early access program and becoming one of SAP's largest customers overall. The adoption of AI-powered tools in consulting reflects a broader trend in the professional services industry, where firms are seeking to enhance efficiency and deliver greater value to clients in an increasingly competitive global market. The integration of AI into consulting practices has the potential to reshape the industry, impacting how consultants work and the types of services they provide.
SAP's Joule for Consultants is part of a larger push by the company to integrate AI into its suite of enterprise software solutions. The company aims to provide businesses with the tools they need to navigate the complexities of the modern digital landscape. The continued rollout and adoption of Joule for Consultants across KPMG firms will likely be closely watched by other consulting organizations and SAP customers around the world.
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