Debt charities reported a significant surge in calls during January, signaling increased financial strain among individuals following the holiday season. StepChange, a debt advice charity, experienced its busiest single day of the previous year on Monday, while Money Wellness, a credit counseling service, noted that 20% of its new clients sought assistance between 10 p.m. and 3 a.m. at the start of the year.

The spike in demand for debt advice reflects a growing concern that personal finances have become unmanageable for many, according to charity representatives. Money Wellness reported thousands of people accessed its services on Christmas Eve and Christmas Day. Sebrina McCullough, head of advice at Money Wellness, described the numbers seen over the Christmas and New Year period as "unprecedented."

The increased accessibility of online resources is contributing to the rise in overnight inquiries. Expanded online assistance allows people to find information outside of normal working hours.

Dave Murphy, who is currently working to resolve his own debt issues, urged individuals struggling with debt to seek help for both their financial and mental well-being. He noted that the demands from creditors could become overwhelming without intervention.

The influx of calls to debt charities in January is a recurring trend, typically following a period of increased spending during the holidays. However, charities suggest the current surge is particularly pronounced, potentially exacerbated by ongoing cost-of-living pressures. The charities offer free debt and money advice services.