Eryn Schultz, a former supervisor at H-E-B grocery stores, left her position after identifying shortcomings in the company's 401(k) plan, including a complex matching formula, insufficient Spanish-language educational materials, and high mutual fund fees. Schultz, who held a master of business administration degree, observed these issues while working with hourly employees in the Houston area approximately 10 years ago.

Schultz found that the complexity of H-E-B's 401(k) matching system made it difficult for some hourly employees to fully understand the benefits. She also noted the lack of adequate educational resources in Spanish, despite it being the primary language for many workers. In addition, Schultz believed the fees associated with the plan's mutual funds were excessive.

H-E-B, a Texas-based grocery chain with over 165,000 employees, offers a 401(k) plan as part of its employee benefits package. The specifics of the plan's matching formula and the exact fee structure of its mutual funds were not disclosed. Schultz raised her concerns with decision-makers within the company, but she felt her concerns were not adequately addressed.

After about a year in a store leadership role overseeing perishable products, Schultz decided to leave H-E-B. She cited the demanding hours of retail work and her frustrations with the 401(k) plan as contributing factors to her departure. The long-term impact of Schultz's observations on H-E-B's 401(k) plan and its employees remains unclear.