Compensation claims made to councils in Britain related to pothole damage increased by 90 percent between 2021 and 2024, according to an analysis released by the RAC motoring group. The study, which examined data from 177 local authorities, revealed that while claims rose significantly over the three-year period, the number actually fell in 2024 compared to 2023.
The RAC's analysis indicated that 53,015 compensation claims were submitted in 2024, a notable increase from the 27,731 claims made in 2021. However, this figure represents a decrease from the 56,655 claims recorded in 2023. The study also highlighted that only 26 percent of claims made in 2024 resulted in a payout, with the average compensation amounting to £390 per claimant.
Potholes have become a significant concern for drivers across the UK, often leading to costly repair bills and, in some cases, injuries to passengers, cyclists, and pedestrians. The rise in claims reflects the deteriorating condition of roads and the increasing financial burden placed on motorists.
The Local Government Association (LGA) attributed the worsening road conditions to "ever-increasing pressure" on council budgets, which limits their ability to carry out necessary repairs. The Department for Transport stated that the government is allocating £7.3 billion over the next four years to improve road surfaces across the country.
The RAC estimates that a typical repair bill for pothole damage can be substantial, further exacerbating the financial strain on drivers. The low percentage of successful claims suggests that many motorists are left to bear the costs of repairs themselves.
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