Frustration is mounting in Papua New Guinea following the government's mid-December order for Starlink to cease operations, leaving businesses, healthcare providers, and communities struggling with disrupted internet access. The National Information and Communications Technology Authority (Nicta) mandated the shutdown, citing Starlink's lack of a license to operate within the country.

Starlink, a satellite internet service owned by Elon Musk's SpaceX, provides internet connectivity to remote and underserved areas. The company's services had become increasingly relied upon in Papua New Guinea, particularly in regions where traditional internet infrastructure is limited or non-existent. The abrupt cessation of service has impacted various sectors, with reports of hindered business operations and challenges in delivering essential healthcare services.

Nicta's acting chief executive, Lume Polume, stated, "Starlink is currently not licensed to operate in Papua New Guinea, and until the legal process is completed, services cannot be allowed." The licensing issue remains the core point of contention, with the government emphasizing the need for all telecommunications providers to adhere to regulatory frameworks. The specific requirements for obtaining a license and the timeline for Starlink's potential compliance remain unclear.

The shutdown has sparked public outcry, with many expressing their dependence on Starlink for communication, education, and economic activities. While precise figures on Starlink's user base in Papua New Guinea are not publicly available, anecdotal evidence suggests a significant adoption rate, particularly in rural areas. The lack of Starlink's services could potentially impact the country's digital economy and hinder efforts to bridge the digital divide.

The situation highlights the complexities of deploying satellite internet services in developing nations, where regulatory frameworks may not be fully adapted to the unique characteristics of these technologies. The financial implications for Starlink, in terms of lost revenue and potential market access, are also significant, though specific figures have not been disclosed. The company has not yet issued a detailed public statement regarding its plans to address the licensing issue and resume operations in Papua New Guinea. The next steps involve Starlink potentially engaging with Nicta to navigate the licensing process, but the timeline and outcome remain uncertain.