Samsung OLED TV Owners Express Regret Over Software Issues
NEW YORK, NY - February 12, 2026 - Several Samsung OLED TV owners, including a senior editor at The Verge, are expressing regret over their purchases due to frustrating software issues, despite the TVs' superior picture quality. These problems, primarily concerning volume controls and input switching, have led to dissatisfaction among users, highlighting a desire for simpler smart TV interfaces.
According to multiple sources, the senior editor at The Verge, Sean Hollister, detailed his experience with a Samsung S90C OLED TV, purchased in June 2024. Hollister, who has spent 15 years editing for tech publications, described the picture quality as "superb" when the software didn't interfere. However, he and other users have found the software to be a significant source of frustration.
The issues with volume controls and input switching have been widely reported, echoing user experiences. This dissatisfaction underscores a broader trend in the tech industry, where consumers are increasingly seeking user-friendly interfaces. The problems have led some owners to wish they had chosen alternative brands.
While the article focuses on the Samsung OLED TV issues, other tech news this week features deals on various gadgets and updates from companies like Microsoft and Google.
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