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Airbnb Adds AI, Figure Suffers Breach, India Retail Opens

Nothing, the hardware company, opened its first retail store in India, its largest market, in Bengaluru, according to TechCrunch. The two-story location will showcase Nothing's products and other projects, and customers can purchase hardware and merchandise, as well as customize select items. In other news, Airbnb is planning to integrate AI features for search, discovery, and support, while fintech lending giant Figure Technology confirmed a data breach.

The new Nothing store, located in Bengaluru, where the company says a large portion of its user base is concentrated, will offer a "fun space," according to co-founder and CEO Carl Pei. The store is inspired by elements related to the brand, such as the production line and testing machines.

Airbnb CEO Brian Chesky announced the company's plans to incorporate AI features powered by large language models during the company's fourth-quarter conference call. These features will assist users with searching for listings, planning trips, and helping hosts manage their properties. The company is also testing a new feature that allows users to search and ask questions. Airbnb stated that its custom-built AI agent currently handles about a third of its customer support issues in North America and is preparing to roll out the feature globally. Chesky believes this will "reduce the cost base of Airbnb customer service," and that "the quality of service is going to be a huge step change."

Figure Technology, a blockchain-based lending company, confirmed a data breach that originated from a social engineering attack on an employee, according to a statement from a Figure spokesperson. The hacking group ShinyHunters claimed responsibility and published 2.5 gigabytes of allegedly stolen data after the company refused to pay a ransom. Figure is communicating with partners and those impacted, and offering free credit monitoring to those who receive a notice.

In other news, a security lapse by DavaIndia Pharmacy, the pharmacy arm of Zota Healthcare, exposed customer data and sensitive drug-control functions, according to TechCrunch. Security researcher Eaton Zveare discovered the flaw and privately shared details with Indian cybersecurity authorities. The bug has since been fixed.

AI-Assisted Journalism

This article was generated with AI assistance, synthesizing reporting from multiple credible news sources. Our editorial team reviews AI-generated content for accuracy.

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