3 min
BusinessJust now
Experian Urged Debt as Woman Nixed £10K Balance: BBC Report
Experian, a credit-rating service, is facing scrutiny after reportedly encouraging a customer with a prior £10,000 credit card debt to take on more high-interest credit card offers, despite her nearing debt freedom. This practice, highlighted by BBC Panorama, raises concerns about the potential harm to vulnerable consumers already struggling with repayments, especially given that approximately 35 million people in the UK hold credit cards with APRs potentially exceeding 60%. Experian claims it is developing a process to identify vulnerable customers and cease marketing to them.
00
Discussion
Join the conversation
Be the first to comment