
WhatsApp Reverses Bot Ban in Brazil After Regulatory Pressure
WhatsApp has exempted Brazil from its global ban on third-party AI chatbots following regulatory scrutiny over potential anti-competitive practices related to Meta's own AI. This decision allows AI providers to continue serving Brazilian users via WhatsApp's Business API, while the company faces investigation into whether its policies unfairly favor Meta AI. The original policy, which is still in effect for other regions, restricts general-purpose chatbots like ChatGPT but permits customer service bots.


















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