Royal Mail staff reported significant delays in mail delivery, while Lloyds Banking Group faced criticism over its use of employee data in pay negotiations. Additionally, a bedding firm withdrew its trademark application after an appeal from Taylor Swift, and a Gaza family rebuilt their bakery after it was destroyed by Israeli missiles. These are some of the key developments reported across various sectors.
Royal Mail postal staff claimed letters were sitting undelivered for weeks as the company prioritized parcels, according to BBC Business. Postal workers told the BBC that rounds were being missed daily due to being stretched beyond capacity. The BBC reported that hundreds of people contacted BBC Your Voice to express frustration over delayed mail, resulting in issues such as missed hospital appointments. Royal Mail responded by stating they wanted to reassure customers that the vast majority of mail is delivered.
Lloyds Banking Group's chief executive, Charlie Nunn, acknowledged concerns over the use of staff bank account information in pay negotiations, as reported by BBC Business. The company was criticized for comparing employees' spending habits to the wider public to assess how they weathered the cost-of-living crisis. Nunn stated that the company had "definitely listened" after the criticism.
In other business news, a bedding firm withdrew its application to trademark "Swift Home" after an appeal from pop star Taylor Swift, according to BBC Business. Swift's team argued that the company's mark was similar to the singer's trademarked designs and could mislead consumers. A representative for Cathay Home, the company behind the application, told the BBC that the decision was made because the disputed mark was not "essential to its business."
In international news, an Al Jazeera report detailed how an Israeli missile strike destroyed a Gaza family's bakery, along with many of their limbs. The family has since rebuilt their bakery from scratch, according to what each is physically capable of doing.
Finally, The Guardian reported on how an undercover cop foiled an IS plot to massacre Jews in Manchester. Walid Saadaoui and Amar Hussein were sentenced to life imprisonment after attempting to carry out what could have been one of the worst terrorist attacks in the UK.
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