Support & Help Center

We're here to help you make the most of Crene. Find answers, get support, and learn how to create amazing content.

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support@crene.com

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Frequently Asked Questions

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How do I get started with Crene?

Getting started is easy! Create your free account, complete your profile, and start exploring content. You can read articles, view AI-generated images and videos, follow creators, and create your own content. For advanced features like AI Analysis, consider upgrading to Crene Pro.

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How do I manage my account and profile?

You can manage your account by visiting your profile page. Here you can update profile picture and bio, edit personal information, view content portfolio, manage subscription, see fans and following, and delete account if needed.

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How do I create and publish content?

Crene offers multiple ways to create content: Articles with rich text and media support, AI Images to generate stunning artwork, AI Videos for dynamic video content, and Categories to organize your work.

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What's included in Crene Pro?

Crene Pro ($9/month) includes AI Analysis Engine, Community Voting, Priority Processing, Advanced Analytics, Custom Themes, and Premium Support. Manage your subscription anytime from your profile page.

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What are the community guidelines?

We maintain a safe, inclusive community. Please ensure content is Respectful & Appropriate (suitable for all audiences), Original Content (or properly attributed), and Copyright Compliant (respect intellectual property).

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How do I report inappropriate content?

Use the "Report" button on any content, or email support@crene.com with details. Our team reviews all reports within 24 hours and takes appropriate action to maintain community safety.